Opt-In and Opt-Out Policy for SMS, WhatsApp, and Email Communications

1. Introduction

By providing your contact information through the CredManager.co portal, you consent to receive communications from RiseIT360 via SMS, WhatsApp, and email. This includes information regarding loan services, promotions, and updates related to our products and services.

2. Opt-In

When you create an account or use our services through the CredManager.co portal, you will be asked to opt in to receive communications from us, including:

• SMS notifications
• WhatsApp messages
• Email updates

By opting in through the portal, you agree to receive:

• Promotional messages about our services, products, and offers.
• Transactional messages related to your loan status, applications, and reminders.
• Service updates, newsletters, and other important information.

3. Managing Communication Preferences

All users can manage their communication preferences directly through the CredManager.co portal. You can:

• Opt in or opt out of SMS notifications.
• Opt in or opt out of WhatsApp messages.
• Opt in or opt out of email updates.

To modify your preferences:

1. Log into your account on CredManager.co.
2. Navigate to the "Communication Preferences" section in your account settings.
3. Select or deselect the communication channels you wish to receive messages from (SMS, WhatsApp, or Email).

Opt-Out

If you no longer wish to receive communications from CredManager, you can opt out of specific channels directly through the portal. Please note:

• Transactional messages related to active loan applications, account updates, or legal notices will still be sent even if you opt out of promotional or general communications.

1. Data Privacy and Security

We are committed to protecting your privacy. All communication preferences are securely stored and managed in accordance with our Privacy Policy. We do not share your personal data with third parties without your consent, except as required by law.

1. Changes to This Policy

RiseIT360 reserves the right to modify this Opt-In/Opt-Out Policy at any time. Any changes will be posted on the CredManager.co portal. We encourage users to review this policy periodically.